SHIPPING

FREE SHIPPING

We offer everyday FREE Standard Shipping on orders over $25, excluding taxes, within the contiguous U.S. (excluding Alaska, Hawaii, US territories, and APO/FPO addresses). The free shipping discount is applied automatically in cart when the $25 threshold is reached. Please allow 5-10 business days for your order to arrive. 

 

SHIPPING RATES

We offer standard and expedited shipping. For standard shipping, please allow 5-10 business days for your order to arrive.

  • U.S. standard shipping rate for orders below $25.00: $7.99
  • All others, shipping cost will be calculated at checkout.
  • Expedited orders (2nd Day and Overnight Shipping) placed by 1pm ET will be processed and shipped the same day, depending on availability. Expedited orders requiring extra handling may be shipped the following day.

Shipping to PO Boxes will be delivered via Standard Shipping only.

 

INTERNATIONAL SHIPPING

We offer international shipping to most countries; however, some items may not be shipped due to restrictions. International shipping fee are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. Additional taxes and fees may apply.

 

ORDER PROCESSING

We are closed on weekends and major holidays. All orders received on Friday after 1pm ET, Saturday and Sunday will begin processing the following Monday. Please note, business days do not include weekends or holidays. During holiday periods, please allow additional processing and delivery time.

 

 

RETURNS & EXCHANGES

EBIN NEW YORK is committed to offering our EBIN Beauties the best possible prices and as such, we can only refund merchandise that is unopened and in saleable condition. Shipping charges cannot be refunded and ineligible items included in the return package will not be credited. Merchandise may be returned within 14 days from date of receipt for a return in the original form of payment. At this time, EBINNEWYORK.com no longer accepts exchanges.

Clearance items are final sale and not eligible for return. 

The customer is responsible for shipping all return items to our warehouse, unless otherwise discussed. If the product is damaged or you received an incorrect item, please contact Customer Service for a swift resolution. 

Refunds may take up to 10 business days from the time the return is received at our facility.  

To start your return process, please click the link below.

 START A RETURN